Welcome to Ilcostore.com
Category
One Step Ordering
  • Newsletter
Contact Us

Hospitality/Vacation Rental (Oracode) products
(Hotels/Motels, Inns, B&B, Cottages)


Customer Service
For information regarding our products or if cannot find what you are looking for; please contact us at 1.877.468.3555 option #2 or email us at estore@kim.kaba.com

Technical Support
If you require technical support, please call us at 1.877.468.3555 option #1 or email us at lodging-tech@kaba-ilco.com. You can also visit our support site by clicking here.


Military/Multihousing products
(Apartments/Condos, Housing, Colleges, Shelters)

Customer Service
For information regarding our products or if cannot find what you are looking for; please contact us at 1.800.849.8324 or email at MHSalesReps@kws.kaba.com

Technical Support
If you require technical support, please call us at 1.800.849.8324.

 

 

 

Is this website secure?
Where can I find manuals and guides for Kaba Ilco products?
Where can I find a complete product line-up of Kaba Ilco electronic locks and systems?
What is door handing?
What is the difference between a mortise lock and a cylindrical latch lock?


1. Is this website secure?

The security of http://www.ilcostore.com is ensured by SSL security. Click on the image bellow to view the security certificate:

SSL

 

2. Where can I find manuals and guides for Kaba Ilco products?

A complete selection of manuals, guides, videos, catalogs and other technical documents is available on http://connect.kabalodging.com. It is available free-of-charge 24/7/365. You can also obtain troubleshooting tips, software updates and the latest industry updates on our products.  


Does ILCO offer live customer support?
Live customer support is available 24/7/365. Call our toll-free number 877.468.3555 or email us at estore@kim.kaba.com


3. Where can I find a complete product line-up of Kaba Ilco electronic locks and systems?

Visit us at http://www.kaba-ilco.com


4. What is door handing?

Some parts and all locks require specification of door handing. To determine the hand, face the door from the outside and select from the corresponding diagram below.

Left Hand:
Left Hand

Left Hand Reverse:


Left Hand Reverse


Right Hand:

Right Hand



Right Hand Reverse:

Right Hand Reverse


5. What is the difference between a mortise lock and a cylindrical latch lock?

The mortise locking device of the mortise lock requires a pocket to be cut into the door. The mortise locking device will look like one of these images:
 

 
Mortise with deadbolt Mortise without deadbolt Cylindrical Latch
Mortise with deadbolt Mortise without deadbolt Cylindrical Latch
A tubular latch bolt operated by lever or knob.